Membership 2022

Yes you apply via the website. You may have to chose a new password and you have to give your bank details. They also only process every other Friday! I've been waiting for mine for 10 days.

Chinaman wrote:Yes you apply via the website. You may have to chose a new password and you have to give your bank details. They also only process every other Friday! I've been waiting for mine for 10 days.

Yes, that's exactly what I did, as soon as I got the mail from Surrey. I was curious as to how Keith had 'got ours' already. Maybe he just caught the 1st Friday payment run.

Olympian2 wrote:

Keith Powell wrote:Refunds sorted got ours today

Keith - may I ask how your refunds were sorted? Did you apply via the website?

Anyone else got their refund yet?

As I mentioned above I phoned the box office to say in my letter my refund quote was wrong as it was double what I should have got .The lady at the box office called me back and said it was sorted.
I asked her if I could get my refund sorted while on the phone she said no problem and also did my wife's at the same time.

Keith Powell wrote:

Olympian2 wrote:

Keith Powell wrote:Refunds sorted got ours today

Keith - may I ask how your refunds were sorted? Did you apply via the website?

Anyone else got their refund yet?

As I mentioned above I phoned the box office to say in my letter my refund quote was wrong as it was double what I should have got .The lady at the box office called me back and said it was sorted.
I asked her if I could get my refund sorted while on the phone she said no problem and also did my wife's at the same time.

Like Olympian and Chinaman, I'm still waiting for my money.

Going from Keith's post, it seems that money is only being paid out so far for cases where the Club cock up the refund quote and someone phones to query it.

My godfathers, I hope Elworthy knows what a job he has on his hands in trying to sort out this shambles of a Club!

Olympian2 wrote:

Keith Powell wrote:Refunds sorted got ours today

Keith - may I ask how your refunds were sorted? Did you apply via the website?

Anyone else got their refund yet?

Hi Olympian -my refund was paid into my bank account this morning.

Been waiting 4 weeks. Almost forgotten about it.

Got my money via my ticketing account, which I have transferred to my bank account. Quite easy process!

Paid into my bank account today.

Looks like a mess in direct debits. Mine and a friends have not gone through. The club is looking into it, so when you get an email it's not a scam. Possibly something to do with new membership numbers.

Chinaman wrote:Looks like a mess in direct debits. Mine and a friends have not gone through. The club is looking into it, so when you get an email it's not a scam. Possibly something to do with new membership numbers.

Cheers - appreciate you posting this as I’ve had the same.

Cee Gee wrote:

Chinaman wrote:Looks like a mess in direct debits. Mine and a friends have not gone through. The club is looking into it, so when you get an email it's not a scam. Possibly something to do with new membership numbers.

Cheers - appreciate you posting this as I’ve had the same.

And me. Thanks.

Chinaman wrote:Looks like a mess in direct debits. Mine and a friends have not gone through. The club is looking into it, so when you get an email it's not a scam. Possibly something to do with new membership numbers.

I had an email yesterday to say my direct debit hadn’t gone through and to contact them with an alternative payment method. I couldn’t get through on the phone so sent them an email. I received an email to say that there had been a problem which has been resolved and they’ll try again on the 13th.

Mine went through fine, got an email a few days before saying it was happening.

Always find it weird how split it is between people being fine and then issues, never floats one way exclusively...

Check your email for the latest update. It's not the banks it's Surrey.

Someone I spoke to today said his membership had been paid but not by him someone else how could that happen?